Help centre
Last updated 12 September 2026
Get help with your account, connected banks or something in the app.
Contact support
Email [email protected] with a description of what happened and the email address you use for Caspian.
Report a problem in the app
Open Settings and choose Send feedback. Describe what you were trying to do and what happened so the team can investigate.
Learn about your data
Read about security, privacy and Open Banking.
Raise a complaint
See the complaints procedure for how to raise a complaint and what happens next.