Help centre

Last updated 12 September 2026

Get help with your account, connected banks or something in the app.

Contact support

Email [email protected] with a description of what happened and the email address you use for Caspian.

Report a problem in the app

Open Settings and choose Send feedback. Describe what you were trying to do and what happened so the team can investigate.

Learn about your data

Read about security, privacy and Open Banking.

Raise a complaint

See the complaints procedure for how to raise a complaint and what happens next.